The Affordable Connectivity Program (ACP) is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more. The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The ACP benefit must be claimed through participating service provider such as XO Broadband LLC.

YES! XO Broadband has carefully curated a "Basic" service plan so that ACP eligible subscribers can enjoy Free Internet (limited data) every month. Majority of our customers continue to receive free service month after month every month as long as they continue to qualify for the ACP benefit. You can Enroll for ACP Online here or email us and our customer service can contact you to assist with the enrollment process.

We would love to give you a free device under the ACP Benefit, if only we could. The ACP rules clearly state the following: Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. Meaning, the ACP eligible subscriber is required to pay at least $11 to purchase an internet enabled device.

ACP eligibility is determined by USAC's National Verifier and National Lifeline Accountability Database. Here are the ways your household can qualify for the Affordable Connectivity Program (ACP): a) Based on your household income (income is 200% or less than the Federal Poverty Guidelines) b) If you or your child or dependent participate in certain government assistance programs such as SNAP, Medicaid, WIC, or other programs as listed here. c) If you or anyone in your household already receives a Lifeline benefit For more detailed information you can visit ACP's official website www.affordableconnectivity.gov

You can still apply for ACP Benefit if you are not enrolled in Lifeline. Lifeline enrollment is not a mandatory requirement for ACP benefit.

Lifeline is a Federal Communications Commission program to help make communications services more affordable for low-income consumers. If you currently receive a Lifeline benefit, you automatically qualify for the ACP, and you can receive both benefits at the same time - through different providers. Note: You must enroll for ACP separately to receive the ACP benefit. You can Enroll for ACP Online here or email us and our customer service can contact you to assist with the enrollment process.

You can apply for ACP Online here or email us and our customer service can contact you to assist with the enrollment process. Note: You will be required to provide your personal information such as your legal name, your home address, date of birth, last 4 digits of your SSN (Social Security Number) or provide/ upload government issued identification document such as Driver's License, passport, consular ID, birth certificate etc. *XO Broadband is a FCC registered ACP Provider and we are committed to protecting your information. Your information will only be submitted to USAC's National Verifier and National Lifeline Accountability Database for them to determine your eligibility to qualify for ACP Program.

While applying for ACP you will be required to provide your personal information such as your legal name, your home address, date of birth, last 4 digits of your SSN (Social Security Number) or provide/upload government issued identification document such as Driver's License, Passport, Consular ID, Birth Certificate, etc. And you will be required to upload one or more program-related documents as proof of participation in one of the Qualifying Government Assistance Programs. If you believe you qualify for ACP benefit based on your household income (income is 200% or less than the Federal Poverty Guidelines), then you will be required to upload supporting documents such as tax return or income statement or pension statement, etc. Keep your personal information and program related documents handy when applying online. For more detailed information you can visit ACP's official website www.affordableconnectivity.gov

Once you apply online you may receive an immediate approval, provided your eligibility is confirmed automatically by USAC's National Verifier and National Lifeline Accountability Database. If your eligibility is not automatically confirmed, we will request additional documentation from you and provide information on how you can submit those documents.

Good decision! If you wish to transfer your ACP benefit from your exiting provider to XO Broadband, please click on the enroll link or email us. We will need the following information to process the request: 1. Your full name, date of birth, the identity information you provided with your application, home address, phone number, and 2. Your consent (verbal or written) to transfer your benefit Note: If you received a discounted internet connected device (laptop, tablet or desktop computer) through the program, you cannot receive a new discounted device, even if you change your provider. Further, if you have changed your provider with-in last 30 days, you will have to wait until 30 days to complete before applying for a transfer.

You will continue to receive your ACP Benefit in the following three conditions:

1. FCC Continues to fund the ACP program. ACP is an FCC funded program. If FCC announces to discontinue the ACP benefit, you will no longer be eligible for the discounted services. In such a case, we will notify you and you can either discontinue your subscription with us or you can choose to continue to use our service by switching to an undiscounted subscription plan of your choice.

2. You continue to qualify for the ACP Benefit. You qualify for the ACP benefit either based on your income or based on participation in an approved government assistance program. If you no longer qualify either based on income or due to non-participation in the listed government assistance program or if a previously approved program is no longer covered in ACP, then you will not be eligible for the discounted service.

3. You continue to use the data service under the ACP. It is important that you use the service (by browsing the internet using our wireless service) at least once in a month. If you do not use our service for more than 45 days, then we as the service provider are obligated to discontinue your ACP Benefit subscription and to either disconnect your account or switch you to a regular subscription plan.